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Customs Clearance

Service Overview

The UAE serves as a global logistics hub, connecting the East and the West. To move goods through UAE ports (Air, Sea, or Land), businesses must comply with strict federal customs regulations. At Amersmartuae, we provide expert Customs PRO Services, helping you register your company with Dubai Customs, obtain your Importer/Exporter Code, and ensure your shipments are cleared without delay or penalty. 

Core Customs Services

  • Customs Client Registration:
    Registering your company with Dubai Customs to obtain a unique Customs Code.
  • Customs Code Renewal:
    Ensuring your code is renewed annually to prevent shipment blocks.
  • Import/Export Documentation:
    Preparation and filing of Bills of Entry and Export Declarations.
  • Duty & Tax Management:
    Accurate calculation and payment of 5% customs duties and 5% VAT (if applicable).
  • HS Code Classification:
    Assisting in identifying the correct Harmonized System (HS) Codes to ensure legal compliance and avoid misdeclaration fines.
  • Restricted Goods Approvals:
    Coordination with government bodies (like MOHAP, MOEI, or Dubai Municipality) for clearing restricted items.

Mandatory Requirements

To register for customs services in 2025, a company must provide:

  • Valid Trade License:
    Issued by the Department of Economy and Tourism (DET) or a Free Zone.
  • Passport Copy:
    Of the authorized signatory or license manager.
  • Emirates ID Copy:
    Of the manager.
  • Undertaking Letter:
    A standard company letterhead declaring the nature of the business.
  • Vat Registration Certificate (TRN):
    To link your customs profile with the Federal Tax Authority (FTA).

The Amersmartuae Process

  • 1. Code Application:
    We file for your New Customs Code through the Dubai Trade/Mirsal 2 portal.
  • 2. Document Verification:
    Our PROs ensure your trade license activities match the goods you intend to import or export.
  • 3. Digital Submission:
    We submit all necessary documents for security clearance and authority approval.
  • 4. Code Activation:
    Once approved, we provide your official Customs Code, allowing you to initiate shipping immediately.
  • 5. Duty Processing:
    We assist in setting up a "Standing Deposit" or "Direct Payment" account for seamless duty settlements.

Key Benefits

  • 1. Speed:
    Most customs code registrations and renewals are approved within 24 hours.
  • 2. Filing Accuracy:
    We prevent "Mis-declaration Fines," which in 2025 can be substantial.
  • 3. Integrated Logistics Support:
    We coordinate between your shipping agents and the customs authorities.
  • 4. Cross-Emirate Clearance:
    We assist in clearing goods across Dubai, Abu Dhabi, and Sharjah ports.

Why Choose Amersmartuae?

  • 1. Technical Expertise:
    We are fully versed in the Mirsal 2 system and 2025 customs tariff updates.
  • 2. One-Stop PRO:
    We handle the customs code, the trade license, and the labor files as a unified package.
  • 3. Problem Resolution:
    If your shipment is "On Hold" or requires a "Refund of Deposit," our PROs visit the customs office to resolve the issue manually.

Frequently Asked Questions

1. Do Free Zone companies need a Customs Code?

Yes. If you wish to move goods from a Free Zone to the UAE Mainland or export them internationally, a valid Customs Code is required.

Yes, it must be renewed every year. We provide an automated reminder service to ensure your imports never face a “Code Expired” block. 

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Contact info

Email

business@amersmartuae.com

Phone

+971 435 384 85

Location

Oasis Tower, Next to Financial Center Metro Station, Sheikh Zayed Road, Dubai

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