FAQs

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We’re here to help. Find answers to the most common questions
about our visa, ID, and government services.

1. How do I apply for a new UAE visa through Amer Smart?

Choose your visa type, submit required documents, and our team will handle typing, approvals, and follow-up.

2. What documents are required for a family visa?

Passport copies, photos, Emirates ID, tenancy contract, salary certificate, and relationship proof.

3. How long does visa stamping take?

Stamping usually takes 2–5 working days, depending on your visa type and document accuracy.

4. Can you assist with on-arrival visa extensions?

Yes. We help extend tourist and visit visas without needing you to leave the country.

5. Do you process partner and investor visas?

Absolutely. We handle the full process including entry permit, Emirates ID, medical, and stamping.

6. What should I do if my visa is expired?

7. Can I track my visa application?

Yes. Our team updates you throughout the process, or you may check with your application number.

8. Do you help with visa cancellation?

Yes. We process employment, family, and investor visa cancellations quickly and correctly.

1. How do I renew my Emirates ID?

Share your passport, visa copy, and old Emirates ID. We complete the typing and guide you for biometrics.

2. Do I need a medical test for every visa renewal?

Yes. Medical fitness tests are mandatory for most employment and residency visas.

3. Can you book my medical appointment?

Yes. We arrange appointments and provide VIP medical assistance if needed.

4. How long does it take to receive Emirates ID?

After biometrics, EID printing takes 3–7 working days on average.

5. What if I lost my Emirates ID?

We help file a lost ID report, type the replacement application, and guide you through re-issuance.

6. Do children need Emirates ID?

Yes. All UAE residents including infants must have an Emirates ID.

7. Can you update details like mobile number or occupation?

Yes. We assist with all types of Emirates ID modifications.

8. Is medical typing different from medical testing?

Yes. Medical typing is the application. Testing happens at an authorized medical center.

1. What business setup services do you provide?

Trade name reservation, license issuance, renewals, amendments, and company formation.

2. Do you help with MOHRE and Labour requirements?

Yes. We process labour cards, labour contracts, cancellations, and quota approvals.

3. What is included in PRO support?

All government documentation, attestation, visa formalities, renewals, approvals, and NOCs.

4. Can you assist with Establishment Card?

Yes. We handle new issuance, renewals, and modifications for businesses.

5. How long does it take to obtain a trade license?

Many licenses can be issued within 1–3 working days if all documents are correct.

6. Do children need Emirates ID?

Yes. We assist with freelancer permits and individual professional licenses.

7. Can you help with trademark registration?

Yes. We guide the full process from application to final approval.

8. Do business owners need to visit government offices?

Not always. Many processes are handled by us on your behalf through PRO services.

1. Who is eligible for the UAE Golden Visa?

Investors, property owners, professionals, students, and individuals with exceptional talent.

2. What documents are needed for Golden Visa?

Passport copy, Emirates ID, residency visa, NOC, and category-specific documents.

3. How long does the Golden Visa process take?

Typically 2–4 weeks depending on category and document approvals.

4. Do Golden Visa holders get a special Emirates ID?

Yes. A 10-year Emirates ID is issued after approval.

5. Can family members be sponsored under Golden Visa?

Yes. Spouse, children, and even parents can be included in certain categories.

6. Do I need to cancel my current visa?

In most cases, yes. We handle cancellation and transition to Golden Visa.

7. Do I need to be in the UAE for the process?

Yes, certain steps — like medical and biometrics — must be completed inside the UAE.

8. Can property owners apply for Golden Visa?

Yes. Owners with property valued at AED 2M+ qualify.

Visa Services

Emirates Id Services

Medical Services

Golden Visa

Labour Services

Business Setup Services

Pro Services

Translation & Attestation

Financial Services

Other Services

Visa Services

Emirates Id Services

Medical Services

Golden Visa

Labour Services

Business Setup Services

Pro Services

Translation & Attestation

Financial Services

Other Services

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